Contact Us
(866) 877-1311

Customer relationship management demo
Give customer relationship management a boost with ACCTivate!'s integrated CRM functionality. Aggregation of customer data and history information provides high visibility and access to the sales cycle and customer interaction management and empowers customer-focused decision making by everyone in the company. One system, end-to-end CRM, a fully-integrated platform for business management - ACCTivate!
Customer management
The Customer Information Window is segmented into several different tabs that together hold all of the information for each customer.
Click on any tab on the window to display more information.
Collections process
The following procedure chart suggests how ACCTivate! can help manage the collections process and improve the efficiency in your collection department.
Click on an image for more information.
Inventory
Warehousing
Purchasing
CRM . . . . . . . . . . . .
Sales order management
EDI
Picking & shipping
Service management
Reporting
Foundation
Warehousing
Purchasing
CRM . . . . . . . . . . . .
Sales order management
EDI
Picking & shipping
Service management
Reporting
Foundation
ACCTivate! results
"We've also been able to improve customer and supplier relationship
because of our new system. Before, if someone got sick, no one else
knew the information. Now, anyone else can figure out how to help
the customer. ACCTivate! is a knowledge repository that has allowed
us to vastly improve our customer service."
N'Gai Merrill, Co-owner,
Serson Supply
N'Gai Merrill, Co-owner,
Serson Supply
Key features CRM
>
Mail list management
>
Sales lead tracking
>
Sales cycle management
>
Mobile sales orders
>
Broad customer data access
>
Multiple contacts per customer
>
Extensive customer information
>
Contact history & notes
>
Customer order status & history
>
Sales and payment history
>
Follow-up reminders
>
Customer issue tracking
>
Overdue invoice management
>
Customer self service
>
Broadcast emails
>
email history
>
Mobile access to information
>
Pipeline analysis
>
email administration
>
Integrated with business operations
Copyright © 1998-2008 Alterity, Inc. All Rights Reserved

Download


