Value with
a future!

 



News Column

 

 

 

ACCTivation! 2006

It's time to start thinking about the next ACCTivate! Users Conference.

ACCTivation! 2006 will be held in Arlington, TX May 4th and 5th 2006. It's not too early to start making plans to attend.

The conference will cover a wide variety of topics such as maximizing the use of your ACCTivate! system and exploring current technology trends.

More information will be made available in the upcoming months.

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User Feedback

We're always interested in hearing from ACCTivate! Users. You're the reason that we're in business.

If you have any questions or comments that you would like to share with us, please feel free to contact us.

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Software Updates

The ACCTivate! Software Maintenance plan is designed to provide subscribers with the newest version of ACCTivate!.

This plan includes both web-updates and full-version releases. CYMA users recognize it as SMP, while QuickBooks users recognize it as part of the new SMS plan.

Either way, it's the annual subscription that provides you with updates and new version releases.

Without a current subscription, users are not granted access to those updates and releases.

Please contact the Alterity sales office for more information on your Software Maintenance plan.

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IN THIS ISSUE:

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Feature Story: Industry Conference Presentation

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Tech Tips: Help and Knowledge Base Tips

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Featured Add-on: New features and functions

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Doings@ACCTivate!: Our employees keep us moving

 

 

 

Happy Holidays from the ACCTivate! Team

Offices will be closed
 In observation of the holiday season, the Alterity offices will be closed for two periods stretching from late December to early January.
(see the schedule below)

 

Customer Service Requests
Customers that require technical assistance during one of the days listed below may fill out an on-line support request form (follow the instructions) or leave a voice message on the ACCTivate! support line at 1-866-877-1311 .  Requests submitted during this time will be reviewed when our offices reopen.

 

Warmest Wishes
 The entire staff at Alterity would like to thank you for your business in 2005 and wish you and your staff a festive holiday season and a happy 2006.


Alterity Holiday Schedule
 December 2005 & January 2006

Christmas Observation
 Friday, December 23
Monday, December 26

New Years Day Observation
Monday, January 2, 2006

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ACCTivate! Presented at
Salt Lake City Conference

Salt Lake City – December 7 & 8 ACCTivate! was one of the main products presented to the Bybee Conference in Salt Lake City, December 7th & 8th, 2005.

This conference is an annual update for CPA's on small business software. Two tracks were presented: Intuit QuickBooks® and Microsoft® Office Small Business Accounting 2006.

Several hundred accountants and small business consultants from all over the United States attended.

Ron Souder, Alterity CEO, and Ken Parker, Alterity Vice President of Sales and Marketing, met with many conference attendees throughout the two day conference in order to familiarize them with ACCTivate! and its inherent ability to present advanced functionality to users of either QuickBooks or Small Business Accounting.

This conference again extended the reach of Alterity to the consulting and accounting community and increased the overall awareness of the ACCTivate! System.

Salt Lake City, the host city for the 2002 Winter Olympics and this conference, provided a beautiful backdrop after an early and light December snowfall.

Holiday lights and Christmas decorations could be seen at various places around town.








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Two types of ACCTivate! Help:
Help Files & Knowledge Base

ACCTivate! users have two first-line resources for help
We know that the ACCTivate! system is powerful and robust. All the different features, options and configuration possibilities can leave some users feeling a bit overwhelmed at times.

Fortunately, we have put into play a couple of different options that are always available so that ACCTivate! users can get immediate help on technical and procedural aspects of ACCTivate!.

1) F1 Key – Open the ACCTivate! help files
From anywhere in the system, simply press the F1 key to open the help files. This includes all of the major windows in ACCTivate!, like the Sales Order window, Purchase Order window, Product Information window and more.

Most help screens have navigational elements to help you move to more general category-specific information or to specific tab information on a specific window.

Different types of Help Files
 Several different sections of help files exist in the table of contents. These include Procedure Guides, How Do I?'s and Menu & Window screens.

·         Procedure Guides
Quick overviews of various processes that deal with how business is completed in ACCTivate!.

·         How Do I?
More focused and technical documents that walk you though specific tasks.

·         Menu & Windows
 Quick overviews and explainations of every button, field and tab that is seen on any screen in ACCTivate!.

2) ACCTivate! Knowledge Base
The ACCTivate! Knowledge Base is an ever-expanding online system designed to provide solutions to technical problems that aren't necessarily procedural in nature.

These include issues such as software registration, Microsoft Windows operating system issues, network and hardware considerations and similar technical issues.

The knowledge base can be accessed by current ACCTivate! users from the help and online support section of the ACCTivate! website.

 

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Featured Add-on

 

Internet Customer Self Service

 

Allow your customers to view their own account information online 24 hours per day

The Customer Self Service module allows any authorized customer to view the status of their account, orders, invoices and payments through the Internet.

This module is designed to greatly reduce manual intervention and frequent phone interruptions.

After configuration and setup, this module runs on your server and is updated in real-time with your customer's information. Each customer has their own user ID and password, which are stored in the Credit tab of the Customer Information window in ACCTivate!.

An example of the Customer Self-Service module can be found at www.acctivate.com/css. You will be automatically signed-in with the customer "Abercrombie" that is logging into the ACCTivate! company "Southwestern Industries."

For more information or to purchase the Customer Self Service add-on, please contact your ACCTivate! representative.

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Quality Employees make us who we are!

Alterity, Inc. has some true talent on our staff
We're bursting at the seams with a diverse group of smart and talented people. Keeping up the tradition started in previous newsletters, here are sketches of two more quality employees.

Dave Huang
Dave began working for Alterity in 1993 working on a number of software development projects that were delivered and used by major international corporations.

In addition to that, he has also been involved in virtually every aspect of the ACCTivate! system since its inception and serves as our Senior Software Engineer.

This involvement includes everything from finding ways to increase system performance to taking the lead in developing the new EDI module. Dave is a key player in the development of just about every inch of ACCTivate!.

Dave was born in Baton Rouge, LA but grew up in Houston, TX. He graduated with a Bachelor of Science degree in Mathematics from the University of St. Thomas at the age of 14. A remarkable achievement!

He has also completed some coursework at the University of Texas in seeking a Master's degree in Physics. He resides near Austin, TX.

Randy Ramsey
Randy goes back a long time with Alterity, but has only recently come on full-time to assist with a variety of projects, most importantly the new EDI module as our EDI System Manager.

Before coming to work for Alterity, he has served as the Vice President of several software and technology companies. This includes being VP of Product Development and VP of Research and Development.

Randy holds a Bachelor of Arts degree in Mathematics from the University of Texas at Austin, a Master of Computing Science from Texas A & M University and has completed graduate courses toward a Ph.D. in Computer Science from both Southern Methodist University and the University of Texas at Austin.

He and his wife live in Waco, Texas.

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Alterity, Inc.
2012 East Randol Mill, Suite 219
Arlington, TX 76011
Phone: 817-870-1311
Fax: 817-338-1855
Web: www.acctivate.com