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ACCTivation! 2007
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We've
picked a date! The third
annual ACCTivate! users conference will be held May 8 – 10, 2007 in Arlington, Texas.
It's
never too early to reserve the date on your calendar!
ACCTivation!
2007 will have presentations like tips & tricks, advanced system
usage, Crystal Reports training, a question and answer sessions and
much more.
In addition, you
can meet the ACCTivate! team and other ACCTivate! users from across
the country as well.
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User Feedback
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We're always
interested in hearing from ACCTivate! Users. You're the reason that we're in
business.
If you have any
questions or comments that you would like to share with us, please
feel free to contact us.
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Software Updates
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The ACCTivate!
Software Maintenance plan is designed to provide subscribers with the
newest version of ACCTivate!.
This plan
includes both web-updates and full-version releases. CYMA users recognize it as SMP,
while QuickBooks users recognize it as part of the new SMS plan.
Either way, it's
the annual subscription that provides you with updates and new
version releases.
Without a
current subscription, users are not granted access to those updates
and releases.
Please contact
the Alterity sales office for more information on your Software
Maintenance plan.
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CYMA Version 9
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ACCTivate! is not yet compatible with this soon-to-be-released CYMA version 9.
Many CYMA users have asked if ACCTivate!
6.0 (or any previous version of ACCTivate!) is
compatible with the new CYMA Version
9 that is scheduled to be released.
Unfortunately, ACCTivate! 6.0 is not compatible with CYMA
Version 9. Please do
not install CYMA Version 9 if you are running any version
of ACCTivate!.
However, a new version of ACCTivate! is planned
to be released shortly after CYMA Version
9 is released. This new version
of ACCTivate! is designed to be compatible with the new version
of CYMA.
This version is also designed to include
support for Pervasive 9.1.
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ACCTivate!
awarded QuickBooks Gold Developer Status
Earns
highest customer ratings for inventory software
Earlier this month, Intuit, makers of QuickBooks, launched a new
program to help differentiate third party software developers into
three categories.
Gold, Silver and community developer categories are now in place and serve to help
consumers identify powerful and well-supported software packages with
hundreds of customers across the country (like ACCTivate!) against
smaller and less well-developed systems.
ACCTivate! earned the highest customer survey
ratings of all inventory-specific
Gold Developers as
listed on the QuickBooks website.
In some fields, the ratings our customers gave us were over 20%
higher than what our competitors received from their own
customers.
This
is quite an accomplishment and an honor. It's in line with our commitment to
provide our customers with the highest possible service and support. We strive to continually improve
ACCTivate! and are pleased that others have noticed.
For
more information on the QuickBooks Gold Developer status, please feel
free to contact your ACCTivate! representative.
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Assign a
specific printer to any report
More ways ACCTivate! makes things easier
Do all of your reports print from the same default
printer, but you need to print certain ones to another printer?
Of course, ACCTivate! has a solution that makes
this possible. There's no need to walk a pick ticket or other report
out to the warehouse, when there's already a printer out there; or
change the default printer each time you print certain reports.
So, save time and get the report immediately to the right people by
printing directly to the printer of your choice.
Beyond the basic printer setup option in
the file menu is the printer
assignment option in the Configuration
Manager.
This configuration option allows you to assign any available report
that is printed from a specified ACCTivate! workstation to print to any
printer on your company's network.
In configuration, you can specify the workstation
where the report will print. Do
this by selecting the report and browse for the printer. You can also enter an asterisk (*) to
have the report print from the default printer.
Now, every time you print that report from the
specified workstation it will be sent to the selected printer.
When you select a report that has been assigned a
printer and then click the Print
button directly from the Report
Selection Criteria
window, that report will automatically and immediately print to the
specified printer.
However, if you print from a report preview, the Printer Setup dialog box will
open set to the specified printer. You can select another printer at
that time, but the printer assignment configuration settings will not
be permanently affected.
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Featured Add-on
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Spotlight on the Service
Billing Module
What does the Service Billing Module do?
Do you need to keep track of labor and materials for services and
repairs? Would it be helpful to
quickly and easily produce a sales order for time and supplies used on
a job? If you answered yes, then
check out new the Service
Billing module.
The overall
purpose of this module is to allow you to add both labor and materials
directly to any service activity that you are tracking in the Business Activities
module. By tracking this and
tying it directly back to the service activity, you can keep track of
the service status, bill for services if necessary and have a history
of the service as entered in the system.
Example Scenario
Work
was performed on a service call where replacement parts were covered under
warranty, but the labor was not covered. Start by tracking this service call
as a business activity, then you will have a complete record of this
issue from the time the customer calls with the problem until after the
service tech leaves after having completed the repair work.
The best part about the system is that when the service
technician reports back the amount of labor to bill the customer, it is
entered directly to the same business activity and you can quickly make
a service bill for the work done on this call.
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Web-Support Enhancements
Respond to the ACCTivate!
team, open old requests and even attach files on the ACCTivate! Support
website
Recently,
some additional features were added to the ACCTivate! Support Website
that are designed to provide you
with an even easier experience to get the support that you need.
1) First, support requests may
be entered and responded to on the ACCTivate! support website. The ACCTivate! Support team will
respond back to routine support requests by posting a message on this
website.
From the ACCTivate! menu, select Help
> ACCTivate! Support > Support on the Web. You will be logged into the Help and
Online Support section of the ACCTivate! Website.
2) To respond to an existing
request, select Existing Support
Requests from the menu. Then
select the Support request you would like to respond to.
It doesn't matter if the request is new, closed or cancelled, you can
respond to it. Those that are closed or cancelled will be reopened as
new requests when the message is sent and it will be placed back into
the queue for the ACCTivate! Support team.
3) In addition to this files may now be attached to
any ACCTivate! support request as well.
Open any support request and attach any files under 2MB. Multiple files can be attached to the
message as well and they can be viewed by the ACCTivate! Support team
once they are uploaded.
So,
now viewing support requests and responding to them can be done at
once, in one place — on the ACCTivate! website (www.acctivate.com).
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Releases and Updates
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ACCTivate!
6.1 Preview: Sortable
columns
Sort
data grid columns with a click in the new version
ACCTivate!
6.1, scheduled for release later this year, will feature enhancements and
changes, some of which will simplify information searches.
In
some data grid columns with read-only information a simple click on a
column header will sort the information in ascending or descending
order for better organization.
(Above)
With a click of the 'Due' header in the Business Alerts window the due
dates are sorted in ascending order.
(Below) With another click of the 'Due' header the dates are sorted in
descending order.
This is just one of the many new features and enhancements available in
ACCTivate! 6.1.
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