QuickBooks® Inventory
Control and Business
Management Software

Two types of ACCTivate! Help: Help Files & Knowledge Base
ACCTivate! users have two first-line resources for help

We know that the ACCTivate! system is powerful and robust. All the different features, options and configuration possibilities can leave some users feeling a bit overwhelmed at times.

Fortunately, we have put into play a couple of different options that are always available so that ACCTivate! users can get immediate help on technical and procedural aspects of ACCTivate!.

1. F1 Key – Open the ACCTivate! help files
   From anywhere in the system, simply press the F1 key to open the help files. This includes all of the major windows in ACCTivate!, like the Sales Order window, Purchase Order window, Product Information window and more.
   
   Most help screens have navigational elements to help you move to more general category-specific information or to specific tab information on a specific window.
   
   Different types of Help Files
   Several different sections of help files exist in the table of contents. These include Procedure Guides,
   How Do I?'s and Menu & Window screens.
   
   
• Procedure Guides
  Quick overviews of various processes that deal with how business is completed in ACCTivate!.
  
  
• How Do I?
  More focused and technical documents that walk you though specific tasks.
  
  
• Menu & Windows
  Quick overviews and explainations of every button, field and tab that is seen on any screen
  in ACCTivate!.
  
  
2. ACCTivate! Knowledge Base
   The ACCTivate! Knowledge Base is an ever-expanding online system designed to provide solutions to technical problems that aren't necessarily procedural in nature.
   
   These include issues such as software registration, Microsoft Windows operating system issues, network and hardware considerations and similar technical issues.
   
   The knowledge base can be accessed by current ACCTivate! users from the help and online support section of the ACCTivate! website.

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